You can cancel their pre-authorisation agreements by logging in to your PaySubsOnline.com online account, going to the Payment page and clicking on the cancellation link.
If you have pre-authorised payments using PayPal then please follow the following steps.
First, login to PayPal and then:
- Click on Profile
- Click on My Money
- Click on 'Update' My pre-approved payments
- Click on the merchant Pay Here Ltd
- Change the status from Active to Cancel
For members that have pre-authorised payments with GoCardless, clicking on the cancel link in their PaySubsOnline.com will cancel the agreement.
Please be aware that for Direct Debits, if a payment is still pending (you can see this in the paid section of the payments tab) then cancelling your pre-authorisation will mean that you may cancel a payment that is processing.
After cancelling the agreement, in your online account, the option to setup pre-authorisation will become active again.